Privacy Policy
Effective date: 24th April, 2025
Introduction
Grow Leadership ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Collection of Personal Information
We may collect personal information that is necessary for our business functions and activities. The types of personal information we collect may include:
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Name
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Contact details (email address, phone number)
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Employment details
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Coaching session notes
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Payment information
We collect this information directly from you when you:
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Engage our coaching services
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Contact us via email or through our website
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Subscribe to our newsletters or updates
Use of Personal Information
We use your personal information to:
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Provide and manage our coaching services
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Communicate with you about our services
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Process payments
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Improve our services
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Comply with legal obligations
Disclosure of Personal Information
We do not sell your personal information. We may disclose your personal information to:
Service providers who assist in our business operations (e.g., payment processors, IT support)
Legal or regulatory authorities when required by law
Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes implementing physical, electronic, and managerial procedures to safeguard and secure the information we collect.
Access and Correction
You have the right to access the personal information we hold about you and to request corrections if you believe it is inaccurate, out-of-date, incomplete, irrelevant, or misleading. To make such a request, please contact us using the details provided below.
Complaints
If you have a complaint about how we have handled your personal information, please contact us using the details below. We will investigate your complaint and respond to you promptly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: zana@growleadership.com.au
Website: https://www.growleadership.com.au